User Experience Architects empathise with users to understand needs and expectations, and shape the best possible products and services to fit them.
Time to read: < 1 minute I've been working in a "small" company (40-50 people) and this means I am interacting with all these disciplines (and more) in person. The other day I was adding a button to a wireframe and asked myself the usual "should it be a button or a link?" "What's the right verb for this action?" and […] continue reading »
Time to read: < 1 minute We launched our Free Credit Report product earlier this month, so I can finally share this!! I was reviewing the backlog with our product owner, and instinctively started drawing the signin/up flow and mapping story codes to it. It looked ok, but needed some tidying up, so I cleaned it up in Balsamiq and added […] continue reading »
Time to read: 7 minutes One of the biggest perks of freelancing is that I get compulsory free time in between projects. One of the biggest downsides of freelancing is that I get compulsory free time in between projects. I used to have my anxiety shoot through the roof at that time… “will I find something else?” “When?” “Who will […] continue reading »
Time to read: 7 minutes So the first thing I did, a few months after “WTF, did Brexit really just happen?” settled into my brain, was to google like mad about permanent residency. (If you don’t want to read the whole story, you can always skip to the checklist at the end.) Research And… I ended up on a few […] continue reading »
Time to read: 2 minutes I’m at a startup, as Head of UX, shaping a product that’s launching next week, and helping the team find ways of working that make them be more productive and feel more empowered. One of the challenges with the otherwise small and jovial company, is that there is already a silo: Marketing. What’s wrong with […] continue reading »
Time to read: 5 minutes UX is trendy, and we should all rejoice… Except UXers often work to unrealistic expectations, (“make this product user-friendly in 8 weeks”) try to solve non-existent problems (“build that team a dashboard with metrics XYZ”), and are seldom allowed time to do real research or work as a team (“we don’t have time for that, […] continue reading »
Time to read: 5 minutes I had been wanting to visit Barcelona since 1999-2000, when I took an architecture course and discovered Art Nouveau housing and the work of Gaudí. That dream finally came true after so many years thanks to a contract ending a bit early, my partner having a few days of holiday he couldn’t carry over, and […] continue reading »
Time to read: < 1 minute Another of my #crazyideas, dredged up from childhood memories. What if cigarettes could blow #bubbles full of smoke which carried that filthy stuff away? #smoking #health #crazyideas #e13 via Instagram http://ift.tt/2qfpj5P […] continue reading »
Time to read: 9 minutes The UX industry suffers from a delusion: that the take-home task is a good way to understand what each candidate for a job is capable of. This isn’t 100% wrong, but it sure as hell is flawed!! I’ve written about why I think this is flawed, included some examples of – REAL – good and […] continue reading »
Time to read: 5 minutes I’ve been on FOUR BA flights since 27th December 2016. This only matters because the last one was a VERY different experience from the first three. The first two were First Class (we used avios, sit back down), and awesome. On my last and fourth one, however, I discovered BA’s new policy of not serving […] continue reading »