slot game online Malaysia User research – Sophia Exintaris : Experience Architect http://eurydice13.com Research . UX . Design Thinking . Service Design . Product Management Thu, 26 Jun 2025 18:28:30 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.5 https://eurydice13.com/blog/wp-content/uploads/2022/07/image-50x50.jpg User research – Sophia Exintaris : Experience Architect http://eurydice13.com 32 32 I can tell you where to stick your AI… Service Blueprints: A (reverse) treasure map to operational improvements http://eurydice13.com/2025/06/i-can-tell-you-where-to-stick-your-ai-service-blueprints-a-reverse-treasure-map-to-operational-improvements/ http://eurydice13.com/2025/06/i-can-tell-you-where-to-stick-your-ai-service-blueprints-a-reverse-treasure-map-to-operational-improvements/#respond Thu, 26 Jun 2025 18:28:30 +0000 https://eurydice13.com/?p=11457 Time to read: 6 minutesEvery conversation I have had about work in the past year has mentioned AI. Of course. It is the hot new emerging technology, and the one most likely to truly revolutionise how business is done… as long as some kinks (read: hallucinations) are eliminated from its behaviour. But… say you are responsible for a company’s [...] continue reading »]]> http://eurydice13.com/2025/06/i-can-tell-you-where-to-stick-your-ai-service-blueprints-a-reverse-treasure-map-to-operational-improvements/feed/ 0 11457 Good Question, Bad Question – Three ways to get golden insights http://eurydice13.com/2024/05/good-question-bad-question-three-ways-to-get-golden-insights/ http://eurydice13.com/2024/05/good-question-bad-question-three-ways-to-get-golden-insights/#respond Wed, 29 May 2024 14:28:29 +0000 https://eurydice13.com/?p=10380 Time to read: 5 minutesThe most underestimated, underused, and unknown element of Human-Centred Design that I have ever encountered is the Question. That sentence that pitches up at the end, and finishes with a beautiful and quirky uncertain squiggle with a supportive dot underneath. When we are five, we tend to be great at questions. We ask the Queen [...] continue reading »]]> http://eurydice13.com/2024/05/good-question-bad-question-three-ways-to-get-golden-insights/feed/ 0 10380 Five principles for fostering a feeling of inclusion http://eurydice13.com/2022/12/five-principles-for-fostering-a-feeling-of-inclusion/ http://eurydice13.com/2022/12/five-principles-for-fostering-a-feeling-of-inclusion/#respond Wed, 14 Dec 2022 13:49:25 +0000 https://eurydice13.com/?p=10157 Time to read: 6 minutesA few weeks ago I ran a small ideation & affinity mapping workshop with some colleagues on the theme of Inclusion. And I want to tell you what we discovered. What’s a DE&I activity? The premise of the workshop was simple. I needed to put together a proposed budget for DE&I activities in the coming [...] continue reading »]]> http://eurydice13.com/2022/12/five-principles-for-fostering-a-feeling-of-inclusion/feed/ 0 10157 Three ways to get some user testing done in group workshops http://eurydice13.com/2016/11/three-ways-to-get-some-user-testing-done-in-group-workshops/ http://eurydice13.com/2016/11/three-ways-to-get-some-user-testing-done-in-group-workshops/#respond Tue, 08 Nov 2016 10:08:34 +0000 http://eurydice13.com/?p=4906 Time to read: 4 minutesI’ve just spent six weeks on a completely insane project. The aspect I want to write about is how this insane project had no scope for (or understanding of) user testing, even though we needed to do some. And this article is about three “hacks” I devised to get some user feedback regardless of what [...] continue reading »]]> http://eurydice13.com/2016/11/three-ways-to-get-some-user-testing-done-in-group-workshops/feed/ 0 4906