slot game online Malaysia Customer experience – Sophia Exintaris : Experience Architect https://eurydice13.com Research . UX . Design Thinking . Service Design . Product Management Thu, 26 Jun 2025 18:28:30 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.5 https://eurydice13.com/blog/wp-content/uploads/2022/07/image-50x50.jpg Customer experience – Sophia Exintaris : Experience Architect https://eurydice13.com 32 32 I can tell you where to stick your AI… Service Blueprints: A (reverse) treasure map to operational improvements https://eurydice13.com/2025/06/i-can-tell-you-where-to-stick-your-ai-service-blueprints-a-reverse-treasure-map-to-operational-improvements/ https://eurydice13.com/2025/06/i-can-tell-you-where-to-stick-your-ai-service-blueprints-a-reverse-treasure-map-to-operational-improvements/#respond Thu, 26 Jun 2025 18:28:30 +0000 https://eurydice13.com/?p=11457 Time to read: 6 minutesEvery conversation I have had about work in the past year has mentioned AI. Of course. It is the hot new emerging technology, and the one most likely to truly revolutionise how business is done… as long as some kinks (read: hallucinations) are eliminated from its behaviour. But… say you are responsible for a company’s [...] continue reading »]]> https://eurydice13.com/2025/06/i-can-tell-you-where-to-stick-your-ai-service-blueprints-a-reverse-treasure-map-to-operational-improvements/feed/ 0 11457 A forgotten UX need: Selection by exclusion https://eurydice13.com/2022/10/a-forgotten-ux-need-selection-by-exclusion/ https://eurydice13.com/2022/10/a-forgotten-ux-need-selection-by-exclusion/#respond Tue, 18 Oct 2022 13:40:35 +0000 https://eurydice13.com/?p=10098 Time to read: 3 minutesToday I was advertised a lovely-looking wine subscription box. Seems genuinely smart, as it asks you flsvour preference questions, like “the evening is winding down, are you most likely to reach for a platter of cheese, a sponge cake, or macarons?”. But. Like many other services like it, it does not account for managing selections [...] continue reading »]]> https://eurydice13.com/2022/10/a-forgotten-ux-need-selection-by-exclusion/feed/ 0 10098 Google Home or Amazon Echo? https://eurydice13.com/2018/11/google-home-or-amazon-echo/ https://eurydice13.com/2018/11/google-home-or-amazon-echo/#respond Mon, 19 Nov 2018 19:03:32 +0000 http://eurydice13.com/?p=6578 Time to read: 4 minutesIn our house, we have six little conversational interface audio boxes.  What do we use them for, and which one is better? Here’s what I’ve discovered about Google’s Google home mini, and Amazon’s Echo (standard and dot, we have both kinds). Jokes I think that nine out of ten requests we make of all the [...] continue reading »]]> https://eurydice13.com/2018/11/google-home-or-amazon-echo/feed/ 0 6578 How to win at UX https://eurydice13.com/2017/06/how-to-win-at-ux/ https://eurydice13.com/2017/06/how-to-win-at-ux/#respond Thu, 22 Jun 2017 06:49:22 +0000 http://eurydice13.com/?p=4980 Time to read: 5 minutesUX is trendy, and we should all rejoice… Except UXers often work to unrealistic expectations, (“make this product user-friendly in 8 weeks”) try to solve non-existent problems (“build that team a dashboard with metrics XYZ”), and are seldom allowed time to do real research or work as a team (“we don’t have time for that, [...] continue reading »]]> https://eurydice13.com/2017/06/how-to-win-at-ux/feed/ 0 4980