slot game online Malaysia UX & Design – Sophia Exintaris : Experience Architect https://eurydice13.com Research . UX . Design Thinking . Service Design . Product Management Thu, 26 Jun 2025 18:28:30 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.5 https://eurydice13.com/blog/wp-content/uploads/2022/07/image-50x50.jpg UX & Design – Sophia Exintaris : Experience Architect https://eurydice13.com 32 32 I can tell you where to stick your AI… Service Blueprints: A (reverse) treasure map to operational improvements https://eurydice13.com/2025/06/i-can-tell-you-where-to-stick-your-ai-service-blueprints-a-reverse-treasure-map-to-operational-improvements/ https://eurydice13.com/2025/06/i-can-tell-you-where-to-stick-your-ai-service-blueprints-a-reverse-treasure-map-to-operational-improvements/#respond Thu, 26 Jun 2025 18:28:30 +0000 https://eurydice13.com/?p=11457 Time to read: 6 minutesEvery conversation I have had about work in the past year has mentioned AI. Of course. It is the hot new emerging technology, and the one most likely to truly revolutionise how business is done… as long as some kinks (read: hallucinations) are eliminated from its behaviour. But… say you are responsible for a company’s [...] continue reading »]]> https://eurydice13.com/2025/06/i-can-tell-you-where-to-stick-your-ai-service-blueprints-a-reverse-treasure-map-to-operational-improvements/feed/ 0 11457 Good Question, Bad Question – Three ways to get golden insights https://eurydice13.com/2024/05/good-question-bad-question-three-ways-to-get-golden-insights/ https://eurydice13.com/2024/05/good-question-bad-question-three-ways-to-get-golden-insights/#respond Wed, 29 May 2024 14:28:29 +0000 https://eurydice13.com/?p=10380 Time to read: 5 minutesThe most underestimated, underused, and unknown element of Human-Centred Design that I have ever encountered is the Question. That sentence that pitches up at the end, and finishes with a beautiful and quirky uncertain squiggle with a supportive dot underneath. When we are five, we tend to be great at questions. We ask the Queen [...] continue reading »]]> https://eurydice13.com/2024/05/good-question-bad-question-three-ways-to-get-golden-insights/feed/ 0 10380 Five principles for fostering a feeling of inclusion https://eurydice13.com/2022/12/five-principles-for-fostering-a-feeling-of-inclusion/ https://eurydice13.com/2022/12/five-principles-for-fostering-a-feeling-of-inclusion/#respond Wed, 14 Dec 2022 13:49:25 +0000 https://eurydice13.com/?p=10157 Time to read: 6 minutesA few weeks ago I ran a small ideation & affinity mapping workshop with some colleagues on the theme of Inclusion. And I want to tell you what we discovered. What’s a DE&I activity? The premise of the workshop was simple. I needed to put together a proposed budget for DE&I activities in the coming [...] continue reading »]]> https://eurydice13.com/2022/12/five-principles-for-fostering-a-feeling-of-inclusion/feed/ 0 10157 A forgotten UX need: Selection by exclusion https://eurydice13.com/2022/10/a-forgotten-ux-need-selection-by-exclusion/ https://eurydice13.com/2022/10/a-forgotten-ux-need-selection-by-exclusion/#respond Tue, 18 Oct 2022 13:40:35 +0000 https://eurydice13.com/?p=10098 Time to read: 3 minutesToday I was advertised a lovely-looking wine subscription box. Seems genuinely smart, as it asks you flsvour preference questions, like “the evening is winding down, are you most likely to reach for a platter of cheese, a sponge cake, or macarons?”. But. Like many other services like it, it does not account for managing selections [...] continue reading »]]> https://eurydice13.com/2022/10/a-forgotten-ux-need-selection-by-exclusion/feed/ 0 10098