Time to read: < 1 minute I was once tasked with improving the web experience of a large asset management company, who will remain nameless. Spending enough time exploring the site, being curious and multilingual, I also poked around the various regional options when opening the site. That was when I noticed that every time you wanted to access a local […] continue reading »
Category: UX & Design
User eXperience and Design. Tips, tricks, or just snippets of my online finds, both praise for a job well done and gripes for shameful behaviour.
I discovered UX (User eXperience) as a discipline in 2002. I had been working with its principles in mind for more than ten years already, and it was a revelation to be told “look, there are books for how you think!”. Since then, I have been constantly learning, working, and expanding on the topic of UX in every aspect of work and life
war of the museums: British Museum vs Royal Academy
Time to read: 9 minutes This is, of course, an unfair fight. The British Museum has long brought a knife to a gun fight. A tradition in history, documenting, archiving, and an obvious affinity for achaeology must have served them well from the 1800s… But when it comes to designing exhibits, in 2014, I think they could use some help. […] continue reading »
The ethics of web design: do we have any?
Time to read: 3 minutes What makes someone an expert? A wise woman once told me that you are an expert “when others come to you for answers”. Well. It does take a little bit more: such as the ability to answer questions, repeatedly, correctly, memorably. There is a requirement to educate, surprise and spread knowledge and skills. Do that […] continue reading »
I need a Paul Smith shirt: mobile app for shopping malls
Time to read: 4 minutes What if you owned a big mall, say out in Kent, and you had a website that existed, but that you weren’t sure was very helpful? Maybe your stores listing was confusing. I’d love to poke around a mall’s google analytics data! Look at failed searches, where users quit, what they type in… Treasure trove […] continue reading »
Sketchbook mondays (because it’s been a while…)
Time to read: < 1 minute I’m cheating a little. Someone asked me to sketch out some ideas for a mall application. And these are some of the sketches i’ve been working on. […] continue reading »
one #UX way to accelerate @Citrix login: progressive prompts
Time to read: 2 minutes I’ve been working somewhere (LinkedIn will know) where they use Citrix and virtual machines on a daily basis, as a replacement for real local desktops. This is a brilliant idea, allowing impeccable employee mobility, swapping around of laptops and desktops, and “work from home” capabilities. But… My personal issue comes from the fact that every […] continue reading »
what the arrow inside your textbox means (on a 3×3 grid)
Time to read: 2 minutes I was drawing up a UI (surprised?), and somehow started thinking about where I should put the little arrow in my box of text. That caused me to pause, and think. UX Architects overthink… and then blog about it, it’s terrible. But maybe it will be useful some day. So I concluded that the little […] continue reading »
in praise of mindmaps, for parties, requirements, and xmas
Time to read: 4 minutes When was the last time you were thinking (and thinking, and thinking) about a project that needed doing, and you had several ideas, things to progress, things to read up on, people to talk to about certain topics, and functions you wanted your system to perform… except… there was no rhyme or reason to how […] continue reading »
did you know Bavarians were good at UX?
Time to read: 3 minutes Discovering UX delights in Bavaria. Specifically, Salzburg and Munich. […] continue reading »
business banking: branch, web, phone, or twitter? How @metro_bank won
Time to read: 6 minutes The premise: I got a contracting gig.
The daunting task: I needed a business account to be paid into!
And of course, everything that I could do wrong, I did very very very wrong indeed. […] continue reading »