Time to read: 9 minutes In June 2017, I was hired for a few days by a consultancy to help with a design thinking workshop they were running for a client. They needed to run it with 80 participants, and to make it work they’d split them up into cabaret tables of 8, each with a facilitator… who needed to […] continue reading »
Category: Past projects
Originally meant as a portfolio, you will find various things I have made. Few are from professional engagements, as most of my work is under NDA. Scroll for drawings, websites, advertisements, and a magic wand toy (I really should’ve patented that, it was years before the wii!!)
Linear Calendar 2019
Time to read: 2 minutes Every January, I get an email from at least one person in the world asking me if I’ll do the Linear Calendar again. Of course I will! I need it too!! :) The original Linear Calendar, launched in 2015, is precisely laid out to be printed on three sheets of A4 and stuck together to […] continue reading »
Don’t panic, this is an agile experiment!
Time to read: < 1 minute After many months of requests from multiple product owners who never talk to each other (and I am including marketing in that group), we (the design team with me as Head of UX / sole UX person) are finally beginning an experiment with the blessing of our Head of Product! As of this Friday, all […] continue reading »
Iterations of icon classification
Time to read: < 1 minute Iterations of the classification and combination of icons on our news items. #iterativeDesign #designProcess #informationArchitecture #devilsInTheDetails #UXlife #UX #e13 made with @balsamiqmockups of course! via Instagram http://ift.tt/2ul1qxb […] continue reading »
Three ways to get some user testing done in group workshops
Time to read: 4 minutes I’ve just spent six weeks on a completely insane project. The aspect I want to write about is how this insane project had no scope for (or understanding of) user testing, even though we needed to do some. And this article is about three “hacks” I devised to get some user feedback regardless of what […] continue reading »
Two heads are better than one
Time to read: 6 minutes I’ve been working with someone. This is note-worthy, because I have mostly worked alone. Most companies today think that one UX Architect is enough to fix All The Things going wrong in a project. We are UX co-leads on a Big Fat Software Rewrite project. On our first day, a Monday, we were told that […] continue reading »
A diagram of the UX Architecture / Design process
Time to read: 3 minutes Some months ago, I was working at a lovely software development place that specialises in the hospitality industry. Over there, I was part of a development team that worked on a series of mobile-first web-based task-centred apps. And I was the only person who “did” UX… This is a short-ish story of why I now […] continue reading »
from 7 clicks to 3: optimising regional choices
Time to read: < 1 minute I was once tasked with improving the web experience of a large asset management company, who will remain nameless. Spending enough time exploring the site, being curious and multilingual, I also poked around the various regional options when opening the site. That was when I noticed that every time you wanted to access a local […] continue reading »
I need a Paul Smith shirt: mobile app for shopping malls
Time to read: 4 minutes What if you owned a big mall, say out in Kent, and you had a website that existed, but that you weren’t sure was very helpful? Maybe your stores listing was confusing. I’d love to poke around a mall’s google analytics data! Look at failed searches, where users quit, what they type in… Treasure trove […] continue reading »
Quick feedback: mailable forms for a fashion designer
Time to read: < 1 minute A foldable A5 survey card for a designer seeking feedback from her customers, which can be folded and mailed in. […] continue reading »