Five principles for fostering a feeling of inclusion

Time to read: 6 minutes A few weeks ago I ran a small ideation & affinity mapping workshop with some colleagues on the theme of Inclusion. And I want to tell you what we discovered. What’s a DE&I activity? The premise of the workshop was simple. I needed to put together a proposed budget for DE&I activities in the coming […] continue reading »

How to prepare for and run a Design Thinking / Gamestorming / Creative workshop. And what to do with the outputs, too.

Time to read: 9 minutes In June 2017, I was hired for a few days by a consultancy to help with a design thinking workshop they were running for a client. They needed to run it with 80 participants, and to make it work they’d split them up into cabaret tables of 8, each with a facilitator… who needed to […] continue reading »

Three ways to get some user testing done in group workshops

Time to read: 4 minutes I’ve just spent six weeks on a completely insane project. The aspect I want to write about is how this insane project had no scope for (or understanding of) user testing, even though we needed to do some. And this article is about three “hacks” I devised to get some user feedback regardless of what […] continue reading »

Two heads are better than one

Time to read: 6 minutes I’ve been working with someone. This is note-worthy, because I have mostly worked alone. Most companies today think that one UX Architect is enough to fix All The Things going wrong in a project. We are UX co-leads on a Big Fat Software Rewrite project. On our first day, a Monday, we were told that […] continue reading »