Don’t panic, this is an agile experiment!

Diagram of the process

Time to read: < 1 minute After many months of requests from multiple product owners who never talk to each other (and I am including marketing in that group), we (the design team with me as Head of UX / sole UX person) are finally beginning an experiment with the blessing of our Head of Product! As of this Friday, all […] continue reading »

Iterations of icon classification

Time to read: < 1 minute Iterations of the classification and combination of icons on our news items. #iterativeDesign #designProcess #informationArchitecture #devilsInTheDetails #UXlife #UX #e13 made with @balsamiqmockups of course! via Instagram http://ift.tt/2ul1qxb […] continue reading »

Wireflows for product status 

Time to read: < 1 minute We launched our Free Credit Report product earlier this month, so I can finally share this!! I was reviewing the backlog with our product owner, and instinctively started drawing the signin/up flow and mapping story codes to it. It looked ok, but needed some tidying up, so I cleaned it up in Balsamiq and added […] continue reading »

13 ways to detox your brain

Time to read: 7 minutes One of the biggest perks of freelancing is that I get compulsory free time in between projects. One of the biggest downsides of freelancing is that I get compulsory free time in between projects. I used to have my anxiety shoot through the roof at that time… “will I find something else?” “When?” “Who will […] continue reading »

How I applied for permanent residence as an EU citizen living in the UK

Time to read: 7 minutes So the first thing I did, a few months after “WTF, did Brexit really just happen?” settled into my brain, was to google like mad about permanent residency. (If you don’t want to read the whole story, you can always skip to the checklist at the end.) Research And… I ended up on a few […] continue reading »

“What is UX” for Startups

Time to read: 2 minutes I’m at a startup, as Head of UX, shaping a product that’s launching next week, and helping the team find ways of working that make them be more productive and feel more empowered. One of the challenges with the otherwise small and jovial company, is that there is already a silo: Marketing. What’s wrong with […] continue reading »

How to win at UX

Time to read: 5 minutes UX is trendy, and we should all rejoice… Except UXers often work to unrealistic expectations, (“make this product user-friendly in 8 weeks”) try to solve non-existent problems (“build that team a dashboard with metrics XYZ”), and are seldom allowed time to do real research or work as a team (“we don’t have time for that, […] continue reading »

Wanderlust: Barcelona’s Architecture

Time to read: 5 minutes I had been wanting to visit Barcelona since 1999-2000, when I took an architecture course and discovered Art Nouveau housing and the work of Gaudí. That dream finally came true after so many years thanks to a contract ending a bit early, my partner having a few days of holiday he couldn’t carry over, and […] continue reading »