How I applied for permanent residence as an EU citizen living in the UK

So the first thing I did, a few months after “WTF, did Brexit really just happen?” settled into my brain, was to google like mad about permanent residency. (If you don’t want to read the whole story, you can always skip to the checklist at the end.) Research And… I ended up on a few […] continue reading »

How to win at UX

UX is trendy, and we should all rejoice… Except UXers often work to unrealistic expectations, (“make this product user-friendly in 8 weeks”) try to solve non-existent problems (“build that team a dashboard with metrics XYZ”), and are seldom allowed time to do real research or work as a team (“we don’t have time for that, […] continue reading »

Why are UX take home tasks so crap?

The UX industry suffers from a delusion: that the take-home task is a good way to understand what each candidate for a job is capable of. This isn’t 100% wrong, but it sure as hell is flawed!! I’ve written about why I think this is flawed, included some examples of – REAL – good and […] continue reading »

How BA failed at maths, humanity, and service design

I’ve been on FOUR BA flights since 27th December 2016. This only matters because the last one was a VERY different experience from the first three. The first two were First Class (we used avios, sit back down), and awesome. On my last and fourth one, however, I discovered BA’s new policy of not serving […] continue reading »

Two heads are better than one

I’ve been working with someone. This is note-worthy, because I have mostly worked alone. Most companies today think that one UX Architect is enough to fix All The Things going wrong in a project. We are UX co-leads on a Big Fat Software Rewrite project. On our first day, a Monday, we were told that […] continue reading »

13 things I have done since 1st January 2015

There have been no recent blog updates, and that is because I’ve had a very busy – and preoccupied – start to 2015! When I say “busy”: since January 1st I have: Flown to Athens for a weekend to celebrate my dad’s 80th Birthday. We had a great time, with coffee by the seaside in […] continue reading »

my prep for “cheating” in NaNoWriMo 2014

I have participated in NaNoWriMo since first discovering it the early 2ks. I have managed to “win” (write 50’000 words in 30 days) ONCE. It is a daunting challenge of quantity over quality. And this year I am planning to cheat. I will write essays instead of a Novel, and below I share the topics […] continue reading »

so wait a few years and it will stop

As I start thinking about the incipit (first few words) of this article, I realise I was about to describe my outfit to you. Then I stopped. There is nothing wrong with my outfit. There is nothing wrong with me. The men who holler out “hey sexy” are the ones who are wrong. Not me. […] continue reading »