Don’t panic, this is an agile experiment!

Diagram of the process

After many months of requests from multiple product owners who never talk to each other (and I am including marketing in that group), we (the design team with me as Head of UX / sole UX person) are finally beginning an experiment with the blessing of our Head of Product! As of this Friday, all […] continue reading »

Sketchbook Mondays: Cup sleeve and card holder

One of the problems I’ve always had is that I my hands are hyper-sensitive to heat. In itself this is small, but in 2017, I decided to stop having milky coffees. I’ve never digested milk very well, and it was time to stop it again. So it would be mostly americanos for me in 2017! […] continue reading »

Should developers think for themselves?

I just had a weird conversation with a colleague in our standup meeting. We have a new developer who joined recently and is specialised in working on a particular platform. My colleague argues that if we send the dev my UX wireframes for the improvements, which are made in the sketchy style of balsamiq, he […] continue reading »

documenting responsive web design for CMS authors

This is a page out of a series of specs I wrote for a particular set of websites that use RWD (Responsive Web Design). It was created for the CMS authors and for the devs. It illustrates the behaviour of the title-text-image-moreButton block on various screen sizes, after it was built on a CMS with […] continue reading »

linear calendar for better planning (with post its)

Despite being an Engineer (or perhaps because of it) I am prone to reinventing the wheel. This is a post about how I reinvented the calendar, for the purposes of planning ahead, and doing it better. I am unsatisfied with calendars. Base 7 doesn’t come as naturally as base 10. And cutting things up in […] continue reading »

why I call myself a “UX Architect”.

People with my skills have been called UI designers, business analysts, information architects, interaction designers and a few other things besides. This is confusing and tiring. I have chosen “UX Architect”, and I have a reason. Firstly, “UX” stands for user experience, and is an offshoot of Human-Computer Interaction. My choice of “UX Architect” is […] continue reading »

Dinah Casson #talkingInteriors lecture at RCA – Notes #madewithpaper

Last night, I went to a lecture by Dinah Casson, of Casson-Mann, given at the RCA in Kensington. The gist of it was “think about the users”, and “they come to relax, learn, be surprised, laugh, cry, and leave as changed people”. Casson Mann design museums and exhibitions. If you made it to the AMAZING […] continue reading »