How to prepare for and run a Design Thinking / Gamestorming / Creative workshop. And what to do with the outputs, too.

In June 2017, I was hired for a few days by a consultancy to help with a design thinking workshop they were running for a client. They needed to run it with 80 participants, and to make it work they’d split them up into cabaret tables of 8, each with a facilitator… who needed to […] continue reading »

Don’t panic, this is an agile experiment!

Diagram of the process

After many months of requests from multiple product owners who never talk to each other (and I am including marketing in that group), we (the design team with me as Head of UX / sole UX person) are finally beginning an experiment with the blessing of our Head of Product! As of this Friday, all […] continue reading »

Losing my faith in Apple…

I have been evangelising for Apple since the second iPad hit the shelves in Spring 2011. (A camera! Reading! Doodling! Watching stuff!! Big screen!! Photo-notes!!!)  Today, this ends. It’s not my fault that I will no longer be praising the advantages of Apple hardware. It’s Apple’s. One small choice they made is a direct insult […] continue reading »

Weekend project: Digitising weather reports!

Weekend project. Digitising #weather reports so I can have LEDs helping me dress every day (instead of the cognitive load of numbers & remembering what yesterday was like) #UX #design #electronics #informationDesign #watercolourpencils Image first posted on instagram. It all started with the London weather being a little bit nuts. One day was summer, the […] continue reading »

A diagram of the UX Architecture / Design process 

Some months ago, I was working at a lovely software development place that specialises in the hospitality industry. Over there, I was part of a development team that worked on a series of mobile-first web-based task-centred apps. And I was the only person who “did” UX… This is a short-ish story of why I now […] continue reading »

Should developers think for themselves?

I just had a weird conversation with a colleague in our standup meeting. We have a new developer who joined recently and is specialised in working on a particular platform. My colleague argues that if we send the dev my UX wireframes for the improvements, which are made in the sketchy style of balsamiq, he […] continue reading »

“an Agile user story is ready when…” definitions (comic strip version!)

In my most recent job, we are working in Agile. This is something I am unfamiliar with and am having fun learning about. Possibly too much fun. Today, we had people stopping on their way to places just to look at our team’s definitions of “ready”. The chipmunk (I attempted a kitten) asking for comments […] continue reading »