A diagram of the UX Architecture / Design process 

Some months ago, I was working at a lovely software development place that specialises in the hospitality industry. Over there, I was part of a development team that worked on a series of mobile-first web-based task-centred apps. And I was the only person who “did” UX… This is a short-ish story of why I now […] continue reading »

I need a Paul Smith shirt: mobile app for shopping malls

What if you owned a big mall, say out in Kent, and you had a website that existed, but that you weren’t sure was very helpful? Maybe your stores listing was confusing. I’d love to poke around a mall’s google analytics data! Look at failed searches, where users quit, what they type in… Treasure trove […] continue reading »

Supper club to Restaurant: website and brand identity

In the spring of 2010, a friend of my best friend told me she wanted a website. I asked “what for?”. A supper club. I can’t even remember if I knew what those were at the time, but they were all the rage. I love making websites and getting people a presence on the internet […] continue reading »