war of the museums: British Museum vs Royal Academy

Time to read: 9 minutes This is, of course, an unfair fight. The British Museum has long brought a knife to a gun fight. A tradition in history, documenting, archiving, and an obvious affinity for achaeology must have served them well from the 1800s… But when it comes to designing exhibits, in 2014, I think they could use some help. […] continue reading »

The ethics of web design: do we have any?

Time to read: 3 minutes What makes someone an expert? A wise woman once told me that you are an expert “when others come to you for answers”. Well. It does take a little bit more: such as the ability to answer questions, repeatedly, correctly, memorably. There is a requirement to educate, surprise and spread knowledge and skills. Do that […] continue reading »

I need a Paul Smith shirt: mobile app for shopping malls

Time to read: 4 minutes What if you owned a big mall, say out in Kent, and you had a website that existed, but that you weren’t sure was very helpful? Maybe your stores listing was confusing. I’d love to poke around a mall’s google analytics data! Look at failed searches, where users quit, what they type in… Treasure trove […] continue reading »

what the arrow inside your textbox means (on a 3×3 grid)

Time to read: 2 minutes I was drawing up a UI (surprised?), and somehow started thinking about where I should put the little arrow in my box of text. That caused me to pause, and think. UX Architects overthink… and then blog about it, it’s terrible. But maybe it will be useful some day. So I concluded that the little […] continue reading »

in praise of mindmaps, for parties, requirements, and xmas

Time to read: 4 minutes When was the last time you were thinking (and thinking, and thinking) about a project that needed doing, and you had several ideas, things to progress, things to read up on, people to talk to about certain topics, and functions you wanted your system to perform… except… there was no rhyme or reason to how […] continue reading »