User Experience Architects empathise with users to understand needs and expectations, and shape the best possible products and services to fit them.
Time to read: 4 minutes In 2016, I discovered goodreads again (I signed up for it in 2012), and found their “book challenge” section, which I promptly set up with a goal of 30 books. Turns out, 2016 was a good year for books! We got new bookcases to make ours happy. Our books are happier and we are happier! […] continue reading »
Time to read: 2 minutes One of the problems I’ve always had is that I my hands are hyper-sensitive to heat. In itself this is small, but in 2017, I decided to stop having milky coffees. I’ve never digested milk very well, and it was time to stop it again. So it would be mostly americanos for me in 2017! […] continue reading »
Time to read: 2 minutes Download the 2017 Linear Calendar Here it is, a few weeks late, but brought back to life for two simple reasons: I ran out of the last one A friend who uses my linear calendar to plan for her business asked me for the next one! To use it, print on any printer that prints […] continue reading »
Time to read: 4 minutes I’ve just spent six weeks on a completely insane project. The aspect I want to write about is how this insane project had no scope for (or understanding of) user testing, even though we needed to do some. And this article is about three “hacks” I devised to get some user feedback regardless of what […] continue reading »
Time to read: 3 minutes I have been evangelising for Apple since the second iPad hit the shelves in Spring 2011. (A camera! Reading! Doodling! Watching stuff!! Big screen!! Photo-notes!!!) Today, this ends. It’s not my fault that I will no longer be praising the advantages of Apple hardware. It’s Apple’s. One small choice they made is a direct insult […] continue reading »
Time to read: 3 minutes I had a report to write, and in that report I had sections on topics, each of which had action points. And it would have been useful to have one big fat list of all the action points in one place, rather than all over the sections. My boss specifically requested this, as it would […] continue reading »
Time to read: 6 minutes I’ve been working with someone. This is note-worthy, because I have mostly worked alone. Most companies today think that one UX Architect is enough to fix All The Things going wrong in a project. We are UX co-leads on a Big Fat Software Rewrite project. On our first day, a Monday, we were told that […] continue reading »
Time to read: 2 minutes In August last year, I felt I had no control over my life. Or not enough. So I made a linear calendar to plan the year ahead. I figured if I could plan, then I would be in control. Makes sense, right? Now, in May 2016, I find myself in the same position again. Seeking […] continue reading »
Time to read: 2 minutes Weekend project. Digitising #weather reports so I can have LEDs helping me dress every day (instead of the cognitive load of numbers & remembering what yesterday was like) #UX #design #electronics #informationDesign #watercolourpencils Image first posted on instagram. It all started with the London weather being a little bit nuts. One day was summer, the […] continue reading »
Time to read: 3 minutes Some months ago, I was working at a lovely software development place that specialises in the hospitality industry. Over there, I was part of a development team that worked on a series of mobile-first web-based task-centred apps. And I was the only person who “did” UX… This is a short-ish story of why I now […] continue reading »