how I fixed Vogue’s Fashion Night Out #FNO

Ok, so I didn’t fix it. I just did something slightly OCD only for me. My friend saw what I’d done, loved it, and encouraged me to tell the story and the vision of what FNO could, some day, have. what is FNO? A few weeks ago was the much-anticipated Vogue’s Fashion Night Out. The […] continue reading »

why I call myself a “UX Architect”.

People with my skills have been called UI designers, business analysts, information architects, interaction designers and a few other things besides. This is confusing and tiring. I have chosen “UX Architect”, and I have a reason. Firstly, “UX” stands for user experience, and is an offshoot of Human-Computer Interaction. My choice of “UX Architect” is […] continue reading »

The ethics of web design: do we have any?

What makes someone an expert? A wise woman once told me that you are an expert “when others come to you for answers”. Well. It does take a little bit more: such as the ability to answer questions, repeatedly, correctly, memorably. There is a requirement to educate, surprise and spread knowledge and skills. Do that […] continue reading »

I need a Paul Smith shirt: mobile app for shopping malls

What if you owned a big mall, say out in Kent, and you had a website that existed, but that you weren’t sure was very helpful? Maybe your stores listing was confusing. I’d love to poke around a mall’s google analytics data! Look at failed searches, where users quit, what they type in… Treasure trove […] continue reading »

what the arrow inside your textbox means (on a 3×3 grid)

I was drawing up a UI (surprised?), and somehow started thinking about where I should put the little arrow in my box of text. That caused me to pause, and think. UX Architects overthink… and then blog about it, it’s terrible. But maybe it will be useful some day. So I concluded that the little […] continue reading »